FrenchTricks stands behind the quality of all its products and is fully committed to your satisfaction. We want you to feel completely confident in your purchase.

1. 30-Day Money Back Guarantee

We offer a full 30-day money back guarantee on all purchases made through frenchtricks.com. If for any reason you are not completely satisfied with your purchase, simply contact us within 30 days of your original purchase date and we will issue a full refund — no questions asked, no hassle.

2. How to Request a Refund

To request a refund, send an email to support@frenchtricks.com with the subject line 'Refund Request'. Please include your order number and the email address used for the purchase. We will acknowledge your request within 48 hours and process your refund within 5 to 10 business days. Do not initiate a dispute or chargeback with your bank or payment provider before contacting our support team — doing so may delay resolution and result in account termination.

3. Refund Processing

Refunds are processed through Stripe, our payment processor. The refunded amount will be credited back to your original payment method. Processing times may vary depending on your bank or card issuer, typically between 5 to 10 business days after approval.

4. One Refund Per Customer

Our refund guarantee applies once per customer. Repeat purchases of the same product or repurchases following a prior refund are not eligible for a new refund. Customers who abuse our refund policy may be permanently banned from making future purchases on frenchtricks.com.

5. No Questions Asked Policy

We honor our 30-day guarantee without requiring any explanation, justification, or proof of use. We believe in our products and want every customer to feel completely risk-free when purchasing from FrenchTricks.

6. Exceptions

Our refund policy applies to all standard purchases. Refund requests submitted after the 30-day window may not be honored. Chargebacks initiated without first contacting our support team may result in account termination.

7. Contact

Email: support@frenchtricks.com Address: FrenchTricks, Calea Galati, nr.67, Braila, 810097, Romania